Your questions answered


When will orders be shipped?

The Otherways Founders Edition package will be dispatched on 24th August 2024.


Which countries do you ship to?

Otherways currently ships to the UK, Europe, and Canada.


Where is your device manufactured?

Our hardware is manufactured in China. All devices undergo rigorous testing to comply with relevant UKCA and EU battery and electrical safety standards.


Is your device tested to UK, EU, and CA standards?

Absolutely, our products fully comply with relevant UKCA and EU standards.


What are the specs of your device?

The Otherways vaporiser features a 380mAh battery, ensuring all-day usage for the average user. It maintains a consistent 8W of power, efficiently managing the 1-ohm heating element.


How long does one pod last?

Each pod contains 2ml of liquid, providing approximately 600 puffs, which is suitable for daily use by the average user.


Which ingredients do you use in your liquids?

Our liquids contain Vegetable Glycerin, Propylene Glycol, Natural & Artificial Flavours, and Nicotine Benzoate.


How do I change my shipping address?

To update your shipping address, please email us at info@otherways.world, and we’ll assist you with this.


What is your refund policy?

For refund enquiries, please contact us at info@otherways.world, and we’ll arrange a full refund.


What happens if the project is delayed?

While we anticipate smooth progress, if any delays occur, we will keep you updated on your order status.